| Recession time? |
What would happen if you LOST one of your BIGGEST customers?Here's a business economics FACT: 50% of your business comes from 5% of your customers! Work it out - these numbers will be accurate. HALF OF YOUR REVENUES are delivered by a small number of customers. If you LOSE just one - life becomes an unpleasant place to be. We are all desperately trying NOT to talk down the UK economy, but every time Andrew Marr opens his mouth, the wash of bad news from the US economy causes our collective hearts to sink; doesn't it? Are tough times coming back around again? Right now your customers are looking around to see what your competitors are offering, perhaps out of nothing more than idle curiosity. If they're unhappy, they'll be looking harder. IF the market hardens, they'll be trawling the market for a more attractive supplier. And if your competitors are clever (or if they've worked with us) they'll be hard targeting YOUR 5% before the storm arrives. Can you afford to lose ONE of your 5%? What a stupid question - of course you can't! So what are you doing NOW to prevent your most valuable CASH ASSETS from buggering off and leaving you up to your neck in the creek? If you are not devising and executing a robust methodology for locking in customer loyalty; delivering, measuring and proving tangible supply-and-solution-value to the right people in the EXACT right way; maximising high-level penetration planning; utilising highly refined team-selling; and practical measured differentiation - if you are NOT, you need to talk to us! Contact us and we'll be happy to talk with you about how we can help. If there's an economic storm coming, can you afford NOT to RINGFENCE your customers?
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