We are currently seeking a Temporary Receptionist for a Substance Misuse Service located in Reading.

This will be an initial One Month Contract.  

Monday to Friday - 09:00 - 17:00

Key Activities:

- As first point of contact, ensure service users and other visitors receive a friendly and efficient service and that all visits are dealt with promptly and courteously.

- Contribute to the improvement and upkeep of client areas, ensuring that the reception area is welcoming and tidy.

- Contribute to maintaining the client information displayed in the reception area is tidy, current and relevant.

- Encourage service user feedback and the use of the suggestion box to all clients accessing the service.

- Providing basic advice and information on the service offer.

- Contribute to managing an effective appointment system, liaising with keyworkers.

- Checking appointments on the information system and book future appointment for service users

- Take messages for staff and update case management contacts where appropriate

- Support the team in managing/booking appointments via the electronic diary system

- Maintain accurate records of all contacts on our case management systems

- Assist with admin, record-keeping and communication within the wider admin team.

- Take accurate meeting minutes for staff meetings as necessary.

A Basic DBS will be Required.